Monitoring & Backup Services
A backup you have never restored is a rumour. We test ours.
Outages a customer reported first, and backups that have never once been restored.
Two things reliably start this conversation. Somebody outside the business noticed the site was down before anyone inside did, or a restore was needed and the backup turned out to be older, smaller or more broken than anyone assumed.
A customer told us the site was down
Checks from outside your network, at an interval that catches a real outage, going to a person rather than to an inbox nobody reads.
We have backups and have never restored one
An untested backup is a hope. We run restore drills on a schedule and time them, so the recovery window is a measured number instead of an assumption.
Files changed and nobody noticed
File integrity and change monitoring, which is usually how a compromise is caught before it becomes an incident.
Our alerts cry wolf
Alerting tuned so it means something when it fires. An alert everyone has learned to ignore is worse than no alert at all.
That single test tells you more about your recovery position than any policy document. Free, and you get the result whether or not it is good news.
What monitoring and backup covers.
Checks from several locations so a regional network fault is not mistaken for your site being down. You hear it from us, not from a customer.
Watching for file changes, defacement and injected content, which is usually the first sign of a compromise and is easy to miss by eye.
off-site ok
restore tested
retention 90d
Backups held somewhere other than the server they came from. A backup on the same machine is not a backup, it is a copy.
snapshot 03:00
back in 6m 12s
checksums match
We restore from backup on a schedule and confirm it worked. A backup nobody has restored is a rumour, and the day you need it is the wrong day to find out.
Thresholds tuned so an alert is worth waking up for. Alerting that cries wolf gets muted, and a muted alert protects nothing.
How far back you can go, and a record of what was captured and what was tested, so the answer is not a guess.
Sites we watch today.
Straight answers.
How often do you back up?
Nightly at minimum, verified daily at 4 A.M. EST, with more frequent points for transactional sites.
Where are backups stored?
Off the server, in separate infrastructure. A backup on the same box is not a backup.
Do you test restores?
Yes, on a schedule. An untested backup is a rumour.
What do you monitor?
Uptime, certificate expiry, malware signatures, error rates and performance regressions.
Ready to talk about it?
Tell us what you are building. You will speak to the engineer who would do the work.
A real number in two business days, from an engineer. No sales deck, and no call just to book another call.