AI On-site Search
Visitors ask a question. They should get an answer, not ten blue links into your own site.
Search that returns nothing useful, customers who cannot find the product, and no idea what people looked for.
On-site search is where visitors go once they have given up browsing, which makes it the highest intent traffic on the site. Most site search returns a list of links and loses them there.
Our search returns nothing useful
Semantic search understands the question rather than matching keywords, so a visitor asking in their own words still lands on the right page.
Customers cannot find the right product
Product finders that ask two or three questions and narrow a large catalog down to a real shortlist, instead of a filter panel with forty checkboxes.
Support answers the same question every week
If the answer is published and people still ask, search is failing. Answers come back with the source shown, so the visitor can check it and support stops repeating itself.
We do not know what people search for
Search analytics are the cheapest product research you have. The queries that return nothing are a list of what your site is missing.
Send us the URL. We will run your real queries, show you what the current search does with them and what it would return instead.
What on-site search work covers.
1,412 pages
318 PDFs
refreshed hourly
Your pages, product data, documentation and PDFs, indexed properly. Search quality is mostly a data problem before it is a model problem.
from your docs
source shown
Matching what the visitor meant rather than the exact words they typed, so a question phrased in their language still finds your page.
200 42ms
{ "status": "shipped",
"carrier": "…" }
A direct answer to the question, with a link to the page it came from, so the visitor can check it and you can see what is being cited.
shipping 4.95
total 90.95
For stores, guided search that narrows by what the shopper is trying to do rather than by attribute filters they have to understand first.
patched 12
scanned daily
WAF on
Answers come from your published content. If the content does not cover it, the search says so rather than inventing something.
What people searched for and what returned nothing. That list is the most direct product and content roadmap you will get.
Twenty-five years of shipped work.
Straight answers.
How is this different from normal site search?
Normal search matches words. This matches meaning, and it answers rather than listing.
Where do the answers come from?
Your own content only. If the answer is not there, it says so instead of inventing one.
Will it slow the site down?
No. It runs as a separate service, so the page does not wait on it.
Can we see what people search for?
Yes, and it is usually the most useful content roadmap you will get.
Ready to talk about it?
Tell us what you are building. You will speak to the engineer who would do the work.
A real number in two business days, from an engineer. No sales deck, and no call just to book another call.