A food delivery platform for one town, built from nothing.
GrubHub and DoorDash are the big names. Cold food and thin support left room for something local, so we built it, launched it, and still run it.
The problem
National delivery apps deliver old, cold food with customer service that fails both the customer and the driver. Battle Creek restaurants needed delivery without handing their margin and their customer relationship to a platform that treats both as disposable.
What we built
Three sides, one system. Customers order from a partner restaurant in the app. The restaurant accepts and a printout goes to the cooks. Drivers accept, collect and deliver on the driver side of the same app. Payments in from customers and out to drivers run through a Stripe integration, and the digital marketing is run by our own team.
What it did
Developed from the ground up, launched, managed and maintained by us, which is a different relationship from building someone a website and leaving.
Tell us what is not working. You get a straight answer about whether it is worth doing, from the people who would do it.