coreAssist Website Maintenance
Our dedicated maintenance team is here to fully manage your technical updates and ensure your website is running at its very best.
Secure your site & prevent attacks
Out-of-date plugins and CMS leave you vulnerable to hackers and malware.
Website Vulnerability is an unlocked door
Insecure plugins or extensions are the same as
a broken lock on your back door.
"Working" Doesn't Mean Secure
Updating plugins & extensions on your website helps to ensure that any security vulnerabilities are addressed promptly. Developers regularly release updates that include security patches, bug fixes, and performance enhancements.
These updates are designed to prevent attacks from hackers and keep your website secure.
If a plugin or extension is vulnerable, then it might still be working, but it’s not locked down the way it needs to be to keep your site and information safe.
Access Points For Malware
Another problem we see is out-of-date plugins that stop working or updated plugins that harm the website's functionality because of compatibility changes after the update.
Businesses may attempt to resolve problem plugins or extensions by simply disabling and forgetting about them. Unfortunately, disabled plugins still act as access points for hackers and malware.
Keep Your Website Safe
We always focus on being proactive against potential disasters for our clients, not reactive. It's harder and more expensive to fix a hack than it is to perform consistent, proactive maintenance.
In addition to the tangible damage like downtime, data breaches, and repair costs, hacks also damage your reputation with your customers. If a customer sees your website is taken down or taken over by malware, they'll think twice about trusting you again.
Our coreAssist Maintenance Plan
Website maintenance with a human touch.
You go back to business, we'll take care of the maintenance
Our coreAssist Maintenance Plan Covers:
- CMS minor release updates
- Monthly emails regarding upcoming framework, template, CMS major version updates
- Updates for all plugins and extensions
- Immediate answers to questions – just give us a call!
We answer the phone, you get answers
We’ve had enough being the cleanup crew
coreAssist is our answer to keeping our busy client companies ahead of the constantly evolving world of bad actors.
We could fill pages with horror stories
of websites being hacked, and we’ve recovered more hacked websites for desperate clients than we ever wanted to. We decided to transition from being the cleanup crew into stopping these problems before they start.
Our maintenance plan can save your business from a world of trouble by keeping your information and your website secure.
Content Management System (CMS) updates
We’ll make sure your CMS is up to date with all the latest security and maintenance releases and patches that keep your site safe.
Whether you use Joomla! or WordPress, our expert developers bring everything up to date and keep you informed on the updates we make for you.
24/7 site monitoring
- monitor admin logins
- monitor modified files
- scan for suspect files
- and run an exhaustive check against every line of code on your website.
Plugin and extension updates
We’ll take care of all your plugin and extension updates. This keeps your website running smoothly and safe from hackers. Out of all sites that get hacked, the majority are compromised through vulnerable plugins and extensions.
Every plugin and extension is a possible access point for hackers and malware. Plugin developers counter this by releasing updates to strengthen security and patch any vulnerabilities in the code.
Not updating plugins is an invitation for hackers to target your site, and
we’ve resecured enough hacked websites to tell you hackers can & do take advantage of
out-of-date, insecure code.
On top of that, obsolete plugins or extensions increase your risk of running into compatibility issues, which could frustrate your users, lose conversions, or shut down your site altogether.
Monthly emails
We’ll also review where your website stands regarding upcoming major updates, including the current version & upcoming versions of WordPress, Joomla!, etc. to ensure you’re “in the know” for budgeting purposes as quickly as possible!
It’s safe to say if you have a problem, we’ve solved it before. - Give us a call:
Are major updates included in the plan?
Major updates have to be estimated on a case-by-case basis, so we cannot include them in coreAssist at this time.
Minor updates make fewer changes; if anything does go wrong, it’s a relatively easy problem for an expert to solve, and the expectation that some fixes will be needed is built into our coreAssist plans.
Major releases make major changes, and making major changes can cause a website to break. A lot of the time everything works out just fine, but major version updates do break sites often enough that we have to plan for the possibility of an emergency fix immediately after performing a major update. So instead, we make sure to talk to you about major version updates on a case-by-case basis.